SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of celestaris.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of celestaris.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The bracelet is really very pretty according to the photo
I recently purchased this bracelet and I am absolutely in love. The zircon stones are beautifully faceted, catching the light from every angle and adding a touch of sparkle to any outfit. The flower charm is delicately crafted, offering an elegant focal point that draws the eye. It's not heavy on my wrist either which is always a plus for me when considering jewelry! I've worn it both casually with jeans and a tee, as well as dressed up for dinner dates - it seems to complement everything perfectly. Would highly recommend!
Love the bracelet! The flower charm and zircons add a perfect sparkle.
Wow, this bracelet is just stunning!
Satisfied with the purchase, the bracelet is super beautiful I expected less well but on the contrary it looks good quality after to see in time!
When I first saw this bracelet online, I was immediately drawn to its unique design featuring a beautiful flower charm surrounded by shimmering zircons. Upon receiving it, I was pleasantly surprised by its high quality; each stone meticulously set in place creating an overall dazzling effect that never fails to catch attention wherever I go. It has become my new favorite accessory whether for daily use or special occasions.
I'm not usually to leave reviews but I was so impressed with the quality of this bracelet that I felt compelled to share my thoughts.
Everything came beautiful, just as I imagined😍😍Zirconia shine beautiful
The most beautiful piece in my collection absolutely adore the flower charm!
i absolutely love it 😍 it's dainty yet noticeable enough to get compliments all day long! the little flower charm has become my good luck charm now.This bracelet has quickly become one of my favorite pieces of jewelry. The design is unique, with a beautiful flower charm accentuated by sparkling zircons that catch everyone's eye!
got this as a gift for myself - best decision ever!!
A stunning accessory that garners compliments every time I wear it. 😍
It is beautiful in addition it is adjustable for all size doll very good product
The moment this charming piece arrived at my doorstep, I knew it was going to be something special. The way each individual zircon sparkles under different lighting conditions is simply mesmerizing! And the flower charm? Utterly exquisite! This bracelet isn't just another addition to my collection—it's now one of those pieces that effortlessly elevates any ensemble without being overly flashy or gaudy.
Elegant design, quality materials - this bracelet is an absolute delight!
great
Perfect mix of elegance and simplicity. My new favorite jewelry piece.
What can you say about perfection? That’s what comes into mind whenever someone asks me about this gorgeous piece of jewelry adorned with sparkling zircons. The flower charm is a beautiful touch, making it stand out from other bracelets I own. It's versatile enough to be worn with casual or formal outfits, and the quality has held up incredibly well even after constant wear. This bracelet truly exceeded my expectations!