SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of celestaris.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of celestaris.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Man, let me tell you about this recliner. It's like stepping into a slice of heaven every time I sink down into it. You know that feeling when you've had a long day and all you want to do is kick back and relax? This totally gets it! First off, the massage function on this bad boy is unreal. It doesn't just vibrate like some cheap knock-off; no sir, it actually kneads your muscles in a way that would make any professionaluse green with envy. And the best part? You can adjust the intensity to suit your needs - whether you're after gentle relaxation or deep tissue relief. But wait, there's more! The heating feature on this thing takes coziness to another level altogether. Imagine sitting in your favorite spot during those cold winter nights with warmth radiating from beneath you... yeah, that’s what I'm talking about! It's like having an invisible blanket wrapped around you at all times. And don’t even get me started on how comfortable this recliner itself is – plush enough to feel luxurious but firm enough for support where needed. Every inch of it screams "sit here and forget about life for a while". Plus, who wouldn't love being able to lean back at just the right angle without straining their neck or back? So if anyone ever asks me why I’m so obsessed with my new piece of furniture – well now they know! Absolutely loving every moment spent in my personal spa-like haven at home thanks to this game-changing recliner.
After a grueling day, nothing feels better than settling into this chair. It's like sinking into a cloud made just for you! The way it cradles your body is simply divine. You can tell that every inch of its design has been crafted with comfort in mind. The swivel rocker function? Man, it's as smooth as butter on hot toast! It doesn't matter if you're for the remote or twisting to chat with someone behind you, the movement is effortless and seamless. No jerky motions or sudden stops here - just pure fluidity. And let me not forget about the heat feature...it’s got me all fired up! This isn’t your average lukewarm setting that leaves much to be desired; no siree! This thing gets seriously toasty, making those chilly winter evenings feel like a tropical vacation. Imagine wrapping yourself in an electric blanket fresh out of the dryer – now amplify that feeling by tenfold and you've got an idea of what I'm talking about. But don't get me wrong; it's not scorching hot where it becomes uncomfortable after a while. Nah, we're talking about perfect warmth here: enough to soothe any achy muscles but gentle enough not to overwhelm. Really though - this chair hits different when you need some relaxation time after long days at work or running around doing errands all day. You know how they say home is where the heart is? Well, my heart definitely belongs right here in this heavenly piece of furniture! Seriously folks, do yourselves a favor and check out this gem of comfort innovation for yourselves!
Never before have I felt compelled to write about a piece of furniture online until now 😂 This recliner has truly transformed my downtime at home! Its rocking feature brings back fond memories from childhood while serving as a calming factor after stressful days. As someone who frequently suffers from muscle tension and backaches, the massaging capabilities provide much-needed relief whenever used daily - it feels like having your own personal masseuse on call 24/7! The heating function is fantasctic... there’s nothing better than feeling that gentle warmth enveloping you during chilly winter evenings or when you simply need some extra comfort 🔥 All in all, investing in this recliner was one decision I'll never regret!
I am in LOVE 💖
cool
Bought this for my hubby who has back issues - he's overjoy with the relief he gets from using it daily.
unbeatable
this chair? total lifesaver when you're aching all over. massages are great and the heating bit? amazing.
Great quality
I've been looking for something to help me relax after work, and I finally found it! This recliner does wonders with its massaging capabilities 🙏
🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥
never knew i needed heated massages until i got this chair. now i can't live without them!
true blessing 🙏
if you're in need of some relaxation, this is your answer. it rocks, massages and heats up
Best investment ever!
this piece is heaven-sent when your body is screaming for relief from aches and pains. its massaging capabilities are top-notch while the heat just seeps into your bones...truly amazing.
👌
I've found my ultimate chill spot after work with this recliner! Nothing beats sinking into its comforting embrace as it works out all those stress knots 🔥 A cozy haven on cold winter nights indeed!
cozy 💖
Who needs a spa when you've got this recliner? It's my personal relaxation station at home. Love it!
absolutely fantastic
Bought this for my spouse who suffers from backaches they're extremely happy with the comfort it provides daily.
superb heating feature
A total lifesaver when you're worn out. The massages are top-notch, plus the added bonus of heat...simply stunning.
it's pure bliss after a long day
If you crave some downtime in your life, get one of these babies. You won't regret it
can recommend
i didn't know i needed heated massages until i got this chair - now i can't imagine living without them!
worthwhile
if you need downtime in your life, get one of these babies. didn't realize how much i needed heated massages until I got this chair - can't imagine living without them now!
stunning 🌟 🌟🌟
I've found my perfect chill spot with this recliner! Its massaging prowess works wonders after work 👌
fantastic
This recliner has been an absolute godsend. After long, grueling days at work, all I yearn for is to sink into the comforting embrace of this chair. The swivel rocker function is incredibly and adds a touch of fun to my relaxation routine. But what truly sets it apart are its massage and heating functions - they're like having a personal spa right in your living room! On particularly cold nights, the heat seeps into every inch of me, providing not just warmth also immense relief from any lingering stiffness or discomfort. It's as if each use melts away the stress knots from my body while soothing my tired muscles. This chair isn't merely furniture; it's become an integral part of my self-care regimen.
excellent
Purchasing this recliner for my partner who constantly battles with back pain was one of the best decisions ever made 🙏 They can't stop praising how beneficial it has been for their overall wellbeing! Every time they sit down and switch on its massage feature coupled with heat therapy – relief washes over them almost instantly. It seems as though their chronic discomfort fades away gradually with each use which makes me extremely happy too. Additionally, the smooth rocking function adds a soothing rhythmic motion that enhances relaxation and contributes to an overall sense of tranquility. The chair has become their personal sanctuary where they can escape from daily stresses while enjoying some therapeutic healing at home.
worthwhile
The massage and heating functions are like having a personal spa at home. It's my favorite spot to unwind after work, especially on cold winter nights when the heat function feels so comforting
ok
Can't believe'm raving about furniture online but this chair deserves it 😂 After long days, its smooth rocking and perfect heating are just what I need. Plus, the massages? Top-notch!
worth-it
Bought this for my spouse who suffers from backaches they're overjoyed with the relief provides daily 🙏 Truly a lifesaver when you're worn out.
looks good, works well
satisfying
Good quality, I'm impressed
fine
Beautiful, fits perfectly into my living room
Awesome!
Helps to relax, an essential part of my daily life
Highly recommend, great thing
he massage function kneads your muscles perfectly and the intensity can be adjusted to suit your needs.
wow
The heating feature on this recliner takes coziness to another level. It feels like an invisible blanket wrapped around you during those cold winter nights. Absolutely loving every moment spent in it!
Perfect quality
this piece has been my personal spa-like haven at home
amazing👌
This recliner is more than just furniture feels so good🔥