SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of celestaris.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of celestaris.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
i recently upgraded my bathroom with this bathtub faucet, and it has made a world of difference. the sleek, modern design is absolutely stunning and complements my decor perfectly. the dual handles are smooth and provide precise control over water temperature, making it easy to get the perfect mix. the hand shower is a fantastic addition, offering great flexibility for rinsing off. installation was straightforward and quick, even for someone not particularly handy. the water flow is strong and consistent, with no issues of leaking or splashing. it feels robust and well-built, clearly a high-quality product. overall, i’m thrilled with this purchase and highly recommend it to anyone looking to enhance their bathroom fixtures.
love this bathtub faucet. the matte black finish looks so elegant and adds a contemporary feel to my bathroom. the dual handles are smooth and easy to use, and the hand shower is a great addition. installation was simple, and it works flawlessly. the water flow is strong and consistent. overall, it’s a high-quality, stylish addition to any bathroom. very happy with my purchase.
this faucet has been an excellent upgrade for my bathroom. the modern design is very attractive, and the dual handles are smooth and provide precise control. the hand shower is incredibly convenient and works perfectly. installation was easy, even for a novice. the overall quality is outstanding. very pleased with this faucet and highly recommend it to others.
i recently installed this bathtub faucet, and it has been a game-changer for my bathroom. the matte black finish is sleek and modern, adding a touch of elegance to the space. the dual handles are incredibly smooth and provide precise control over water temperature, making it easy to get the perfect mix. the hand shower is a fantastic addition, offering great flexibility for rinsing off and cleaning the tub. installation was straightforward and quick, even for someone not particularly handy. the water flow is strong and consistent, with no issues of leaking or splashing. it feels robust and well-built, clearly a high-quality product. i’ve received numerous compliments from guests who have noticed the upgrade. it’s amazing how this small change has made such a big difference in the overall aesthetic of my bathroom. i’m extremely satisfied with this purchase and would highly recommend it to anyone looking to enhance their bathroom fixtures. it’s a perfect blend of form and function, and it has quickly become a standout feature in my home. the attention to detail in the design and the quality of materials used are evident, making this faucet a fantastic investment for any bathroom. very pleased with this product.
this faucet is both elegant and functional. the dual handles are easy to use, and the hand shower is a great addition. installation was quick and hassle-free. very satisfied.
sleek and modern, perfect addition to our bathroom decor.
I’m extremely pleased with this faucet. the sleek, contemporary design is a perfect match for my bathroom. the dual handles allow for easy and precise water control, and the hand shower is a wonderful feature. installation was straightforward with clear instructions. the faucet feels sturdy and well-made, indicating high quality. highly recommend this product to anyone looking for a stylish and functional addition.
phenomenal
i couldn’t be more pleased with this bathtub faucet. the matte black finish is exactly what i was looking for to complete my bathroom remodel. it’s sleek and modern, adding a touch of elegance to the space. the dual handles are smooth and provide precise control over the water temperature, making it easy to get the perfect mix. the hand shower is a fantastic addition, offering great flexibility for rinsing off and cleaning the tub. installation was straightforward and took very little time. the instructions were clear and easy to follow, making the process simple even for a novice. the water flow is strong and consistent, and the faucet operates flawlessly. it feels well-made and durable, giving me confidence in its longevity. i’ve received numerous compliments from visitors who have noticed the upgrade, and it truly enhances the overall look and feel of my bathroom. it’s a stylish and functional addition that combines form and function seamlessly. i’m very satisfied with this purchase and would highly recommend it to anyone looking to elevate their bathroom fixtures. it’s a fantastic investment that i’m sure will last for many years to come.
very impressed with this bathtub faucet. the matte black finish is stunning and gives my bathroom a sophisticated look. the dual handles are easy to use, and the hand shower adds great versatility. installation was a breeze, and the water flow is strong and consistent. it’s a perfect blend of style and functionality. very satisfied with this purchase and would recommend it to others.
aesthetically pleasing, highly functional, very happy with this purchase.
the faucet is both stylish and highly functional. the dual handles provide excellent control, and the hand shower is a great feature for added convenience. the sleek design complements my bathroom perfectly. installation was straightforward, and the overall quality is impressive. it’s a beautiful addition to my bathroom that works flawlessly. very satisfied with this purchase and would recommend it.
excellent craftsmanship, modern look, enhances bathroom aesthetics wonderfully.
beautiful design and excellent functionality. the faucet was easy to install, and the hand shower adds great convenience. it looks perfect in my bathroom. very happy with this purchase.
excellent
i’m thrilled with this bathtub faucet. the matte black finish is stunning and adds a contemporary touch to my bathroom. the dual handles are very functional, providing precise control over the water temperature. installation was straightforward and didn’t take much time at all. the instructions were clear and concise, making the process easy even for someone with limited diy experience. the water flow is excellent, and the faucet operates smoothly. it feels very solid and durable, indicating great craftsmanship. i’ve received numerous compliments from visitors who have noticed the upgrade, and it truly enhances the overall look and feel of my bathroom. it’s a stylish and practical addition that combines form and function seamlessly. very pleased with this purchase and would highly recommend it to others looking to upgrade their bathroom fixtures.
this faucet has transformed my bathroom. the design is elegant, and the dual handles are very functional. the hand shower is incredibly convenient and works perfectly. installation was quick and straightforward. the water pressure is excellent, and the faucet operates smoothly. it’s a beautiful and practical addition that has received many compliments from guests. highly recommend this product.
i’m extremely pleased with this bathtub faucet. the sleek, contemporary design is a perfect match for my bathroom. the matte black finish is stunning and gives a high-end look that i absolutely love. the dual handles allow for easy and precise water control, making it simple to achieve the perfect temperature. the hand shower is a wonderful feature, providing great versatility and convenience. installation was straightforward with clear instructions, making the process quick and hassle-free. the faucet feels sturdy and well-made, indicating high quality craftsmanship. the water flow is strong and consistent, with no leaks or drips. i’ve received numerous compliments from visitors who have noticed the upgrade, and it truly enhances the overall look of my bathroom. it’s a beautiful and functional addition that has quickly become a standout feature. i highly recommend this faucet to anyone looking to elevate their bathroom with a stylish and efficient fixture. very satisfied with this purchase and looking forward to many years of use.
superb
this faucet looks stunning in my bathroom. installation was straightforward, and it works flawlessly. the hand shower is a fantastic addition. very satisfied with my purchase and highly recommend it.
amazing design, works perfectly, adds a touch of luxury.
I love everything about this faucet. the matte black finish is sleek and sophisticated, adding a contemporary touch to my bathroom. the dual handles are smooth and easy to operate, and the hand shower is incredibly convenient. installation was simple, and the faucet performs perfectly. it’s a high-quality, stylish addition to any bathroom. very satisfied with my purchase and highly recommend it.
fantastic faucet, enhances the bathroom's elegance, very satisfied.
I’m extremely happy with this faucet. the sleek design adds a modern touch to my bathroom, and the dual handles are easy to use. the hand shower is a fantastic feature, offering great versatility. installation was quick and simple, with clear instructions. the faucet feels durable and well-made, and it performs excellently. highly recommend this product to anyone upgrading their bathroom.
I’m very impressed with this faucet. it’s beautifully designed, and the hand shower is a great feature. installation was straightforward, and it functions perfectly. highly recommend it to others.
great functionality, stylish appearance, very easy to use.
luxurious
fantastic faucet with a sleek design. installation was easy, and it works great. the hand shower is a wonderful addition, making bath time much more convenient. highly recommend this product.
high-quality build, stylish design, worth every penny. love it.
i’m extremely pleased with this bathtub faucet. the sleek, contemporary design is a perfect match for my bathroom. the matte black finish is stunning and gives a high-end look. the dual handles allow for easy and precise water control, and the hand shower is a wonderful feature. installation was straightforward with clear instructions. the faucet feels sturdy and well-made, indicating high quality. i’ve received many compliments from visitors, and it truly enhances the overall look of my bathroom. very happy with this purchase and would recommend it to others looking for a high-quality bathroom fixture.
beautiful finish, great functionality, truly a standout piece.
this bathtub faucet is fantastic. the sleek design adds a modern touch to my bathroom. the dual handles make it easy to adjust the water temperature precisely, and the hand shower is incredibly convenient for rinsing off. installation was straightforward, even for a novice diy enthusiast. the water pressure is excellent, and the overall build quality is top-notch. i’m very satisfied with this purchase and would highly recommend it to anyone looking to upgrade their bathroom fixtures.
outstanding
stylish and efficient, very happy with its performance.
this faucet has a sleek, modern design that fits perfectly in my bathroom. the water flow is excellent, and the hand shower is very useful. installation was quick and easy.
I recently installed this faucet in my bathroom, and I’m absolutely thrilled with it. the sleek, modern design fits perfectly with my decor, and the dual handles make adjusting the water temperature a breeze. the hand shower is a fantastic addition, providing great flexibility. installation was straightforward, and the overall quality is excellent. highly recommend this faucet for anyone looking to upgrade their bathroom.
elegant finish, functions flawlessly, adds luxury to my bathroom.
this bathtub faucet has been a wonderful addition to my bathroom. the design is sleek and stylish, with a matte black finish that adds a touch of elegance. the dual handles are very practical, allowing for easy and precise control of the water temperature. the hand shower is incredibly convenient and works flawlessly. installation was a breeze, thanks to the clear and concise instructions. even as someone who doesn’t typically handle diy projects, i found it easy to install. the water pressure is excellent, and the overall build quality is impressive. i’ve received numerous compliments from guests who have noticed the upgrade. it’s a perfect blend of form and function, and it has quickly become a standout feature in my home. very satisfied with this purchase.
elegant
I couldn’t be happier with this faucet. the design is sleek and contemporary, fitting perfectly with my bathroom decor. the dual handles are very functional, and the hand shower is a fantastic addition. installation was straightforward, and the faucet performs beautifully. it’s a high-quality product that adds both style and convenience to my bathroom. very satisfied with my purchase and highly recommend it.
this bathtub faucet has transformed my bathroom. the design is sleek and stylish, with a matte black finish that adds a touch of elegance. the dual handles are very practical, allowing for easy and precise control of the water temperature. the hand shower is incredibly convenient and works flawlessly, making it easy to rinse off and clean the tub. installation was a breeze, thanks to the clear and concise instructions. even as someone who doesn’t typically handle diy projects, i found it easy to install. the water pressure is excellent, and the overall build quality is impressive. it feels very sturdy and durable, which is reassuring. i’ve received numerous compliments from guests who have noticed the upgrade. it’s a perfect blend of form and function, and it has quickly become a standout feature in my home. the faucet not only looks great but also performs exceptionally well. it’s a beautiful and practical addition that has made a significant impact on the overall look and feel of my bathroom. i’m very satisfied with this purchase and would highly recommend it to anyone looking to enhance their bathroom with a high-quality, stylish fixture.
very happy with this faucet. the sleek design complements my bathroom perfectly, and the hand shower is incredibly convenient. installation was straightforward. highly recommend this product.
I absolutely love this faucet. the dual handles make it easy to control, and the hand shower is so convenient. installation was simple, and it looks great in my bathroom.
beautiful faucet, smooth operation, excellent addition to our bathroom.
i recently installed this bathtub faucet and couldn’t be happier. the design is sleek and modern, fitting perfectly with my bathroom decor. the dual handles allow for precise temperature control, and the hand shower is a fantastic feature. installation was easy, and the faucet performs beautifully. it feels sturdy and well-made, indicating high quality. highly recommend this product to anyone looking to enhance their bathroom.
sleek design, easy to install, works perfectly. highly recommend it.
stunning
this bathtub faucet has exceeded my expectations in every way. the design is both elegant and modern, adding a touch of luxury to my bathroom. the matte black finish is flawless and gives a sophisticated look. the dual handles are very functional, providing smooth and precise control over the water temperature. the hand shower is incredibly convenient and works flawlessly, making bath time much more enjoyable. installation was quick and easy, even for someone not very handy. the water flow is strong and consistent, with no issues of leaking or splashing. the faucet feels very sturdy and well-constructed, indicating high quality. it’s a perfect blend of style and functionality, making everyday use a pleasure. i’ve received numerous compliments from guests who have noticed the upgrade. it’s amazing how such a small change can have such a big impact on the overall aesthetic of my bathroom. i highly recommend this faucet to anyone looking to enhance their bathroom with a high-quality and aesthetically pleasing fixture. very satisfied with this purchase and looking forward to many years of use.
I’m thrilled with this faucet. it’s stylish, functional, and the hand shower is a fantastic feature. installation was simple, and it works perfectly. highly recommend it for any bathroom.
this faucet is a fantastic addition to my bathroom. the modern, elegant design enhances the overall look of the space. the dual handles are easy to use, and the hand shower provides great versatility. installation was a breeze, and the water flow is excellent. it’s clear that this is a high-quality product. very happy with this purchase and highly recommend it.
flawless
this bathtub faucet has exceeded my expectations. the design is both elegant and modern, adding a touch of luxury to my bathroom. the dual handles are smooth and provide precise control over the water temperature. the hand shower is incredibly convenient and works flawlessly. installation was quick and easy, even for someone not very handy. very satisfied with this purchase and highly recommend it.
stunning look, excellent performance, quick and easy installation.
this faucet is a wonderful addition to my bathroom. the dual handles are easy to use, and the hand shower is very practical. installation was a breeze. highly recommend.