SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of celestaris.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of celestaris.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
These tights are a perfect blend of warmth and style. The fleece lining keeps me toasty, while the black color pairs well with everything in my wardrobe. 👌
Finally, thermal insulation that actually works! These tights keep me warm even on the coldest daysli>
recommend
i love tights so much!!🥰
The body-shaping design is amazing - it flatters my figure, lifts my hips and makes me feel confident!
Superb
Abs adore these fleece-lined thermals for their comfort fit. They stretch just right without feeling too tight or loose.
These tights have become my go-to for the winter season. The fleece lining provides superior warmth, making even the chilliest days bearable. What I love most is how they manage to be both comfortable and flattering - the high-elastic material offers a slimming effect that boosts my confidence. Plus, their solid black color makes them versatile enough to pair with any outfit in my wardrobe.
these are not your average tights! breathable yet warm, stylish yet practical.. what's not to love?
I'm impressed by how durable these are despite being so soft and cozy. They've become an essential part of my winter wardrobe.
Awesome
Loving how versatile these thermal tights are – they look great with both casual wear and formal attire 😍
best purchase I’ve made this season!
The high-elastic material used in these is truly slimming without compromising on comfort - would highly recommend them!
i was skeptical about buying another pair of thermal tights but boy was i wrong! never overheated once since i started wearing them
they stretch to accommodate all body types and still manage to look great 😊
Love them!
satisfactory
I was amazed by these thermal tights from day one! They're not only incredibly thanks to the fleece lining but also breathable which keeps me from overheating. The body-shaping design is an added bonus - it flatters my figure and lifts my hips in all the right places. Durability is another major plus point; despite constant use, they've held up remarkably well. Perfect for anyone seeking style and practicality.
ok