SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of celestaris.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of celestaris.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
These socks are the ultimate comfort! The fleece lining is so warm, it's like having a personal heater for your feet. Plus, the cat design is just too cute!
I've been on the hunt for the perfect pair of warm, cozy socks and these certainly hit the mark! The kitten design adds a playful touch to my loung. Plus, they're made from a high cotton and polyester blend that feels incredibly soft against my skin. I love slipping into them after a long day.
I got these as a gift and they're my new favorite thing to wear around the house. They're soft, comfortable and adorable.
Can't get over how cute and comfy these are! The kitten design is too adorable, and the fleece lining keeps my feet so warm.
I absolutely adore these socks. They're perfect for lounging around the house on a chilly. Plus, they're super soft!li>
🐾 Super comfy and super cute! I can't get enough of the little cat claw pattern. 🐾
These socks are just purr-fect! 🐾 Love the fun cat claw pattern.
Highly recommend!
no more cold toes for me 😊 these fuzzy socks make winter bearable
Very cute socks, my daughter loves these
got them as a gift from my best friend who knows I'm crazy about cats... Best present ever!
these socks have become an essential part of my cozy home attire 👍 love their warmth and cuteness factor
my girlfriend got me into wearing these kitten fleece socks even though they’re designed for women... man, I've been missing out! So comfortable.
These are the ultimate winter socks! They're so warm and comfy.
Love them!!!
I love how these socks feel on my feet - soft, cozy, and snug. Plus, the kitten design is just too cute!
The cat claw pattern adds a fun element to my loungewear. Can't help but smile every time I look at them.
these socks are not only adorable but also practical... keeping me warm during those cold nights
The moment I saw these socks, I knew I had to have them. Not only do they feature an adorable kawaii cat claw pattern which is absolutely delightful but also offer ultimate warmth thanks to their thick fleece interior. The elastic fit ensures comfort at all times too.
Super comfy and cute! Love the kitten design, it's so playful.
My friend gifted me these fantastic socks knowing well about my obsession with cats! It was such a thoughtful gift – not only because of its charming design but also due to its practicality in keeping one’s feet warm during cold winter days.
Perfect for cold nights. My feet have never been warmer!
Adorable and practical - what more could you want from?
The fleece lining feels heavenly. These socks are a must-have!
These socks are a real treat for my feet! The kitten design adds a playful touch, while the fleece lining provides ultimate comfort and warmth. I'm impressed with their durability too.
Best gift ever! Any cat lover would appreciate these.
Awesome
They're snug without being too tight - perfect fit.
The blend of cotton and polyester makes them soft yet durable - ideal for everyday wear. Plus, the cat claw pattern is simply adorable!