SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of celestaris.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of celestaris.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I've been on the hunt for the perfect mirror for my bathroom and I'm so glad I found this one! It's not just a, it's a piece of decor that adds such an elegant touch to my with its sleek aluminum frame. The LED illumination is absolutely brilliant - it provides just the right amount of light without being too harsh or glaring. Plus, I love how modern and high-tech it feels with its touch control feature. But what truly sets this product apart is its fogless function. No more dealing with a foggy mirror after hot showers – now everything stays clear all the time! This has made getting ready in the mornings so much easier and faster. Overall, this purchase has exceeded all my expectations in terms of both aesthetics and functionality. Highly recommend to anyone looking to upgrade their bathroom setup!
This mirror has been a revelation for my morning routine. The LED illumination is just perfect - it's bright but not blinding, providing the ideal light conditions to get ready. And let's talk about the touch control feature! It adds such a modern and high-tech feel to my bathroom that I absolutely love. But what really blew me away is how this mirror stays clear even after hot showers.
This round LED illuminated bathroom mirror is nothing short of amazing! It's got this sleek aluminum frame that gives off such an elegant vibe. The 8-inch size is just perfect too - large enough to be practical, yet small enough not to take over the whole space. The touch control feature feels so modern and high-tech. It really sets this product apart from other mirrors I've used in the past. But what truly impressed me was how bright these LEDs are – they provide excellent lighting without being too harsh or glaring. And let's talk about its fogless function! No more dealing with a steamy mirror after hot showers – everything stays clear all the time! This has made getting ready in the mornings so much easier and faster. Overall, this purchase has exceeded all my expectations in terms of aesthetics, functionality, and ease-of-use. If you're looking for something that combines style with practicality for your bathroom setup, then look no further because this one checks all those boxes!
Wow, this mirror really brightens up my bathroom! The LED lights are just perfect. 👍
I love the touch control feature on this mirror, so futuristic!
This one stays clear all the time
adds an elegant touch to my bathroom.
love
So happy with it!!!
From its sleek design to its practicality, I'm absolutely loving everything about this product.
I can't believe I waited so long to get an illuminated bathroom mirror like this one - totally changes morning routines for the better!
No harsh glare or shadows at all.
Can't believe I used to struggle with a foggy mirror after showers.
sturdy, stylish and practical all in one package
Finally found an illuminated bathroom mirror that matches my style and meets all my needs
This is more than just a functional piece!
Absolutely love how bright the LEDs are on this mirror – makes getting ready in low light conditions so much easier.
Great purchase overall! 👍🏼
This mirror is an absolute dream!
I was pleasantly surprised by this product's quality. The aluminum frame is sturdy but light, and it looks sleek in my bathroom.
The added bonus? It’s beautifully illuminated and adds an elegant touch to my bathroom decor.
better lighting for makeup application or shaving
Absolute game-changer!
impressed by this product’s functionality and style
Not only does it add a beautiful modern aesthetic to my bathroom, but its features are incredibly useful too
the aluminum frame gives it a sleek look
wow wow
LED lights are perfect, bright but not blinding. Top product!
very classy
Touch control feels so modern and futuristic.
Elegant design
This illuminated mirror has totally transformed my morning routine.
ok i think
Excellent mirror! The LED lights make my morning routine easier.
touch controls - time savers
Fogless feature is a dream - no more wiping down!
😘😘😘
So glad I found this!
as a makeup crazy enthusiast i truly am SAVED
Need this in every room!
perfect
🥰
Such a vibeee
Filming this for my blog, now all my subscribers want one!
practical features
The round design of this mirror coupled with bright LED illumination gives my bathroom a sophisticated look
no more struggling to see myself after hot showers!
Wonderful
the lighting is just perfect, not too cold not too warm
Amazing bathroom addition